Last updated
November 3, 2026

Privacy Policy

Catloaf Software, Inc. (“Catloaf”, “we”, “us”, or “our”) provides the Fretuoso websites and mobile applications (the “Service”). This Privacy Policy explains what data we collect, why we collect it, how we use it, and your choices.

Scope

This policy applies to:

  • https://fretuoso.com and https://fretuoso.app
  • Fretuoso mobile apps and related services
  • Support communications with Catloaf Software, Inc.

Contact

If you have privacy questions or requests, contact:

  • Email: [email protected]
  • Company: Catloaf Software, Inc.
  • Location: Sheridan, Wyoming, United States

Data We Collect

We collect data in the following categories:

Information you provide

  • Contact details you send us (for example, email in support requests)
  • Messages and attachments you provide to support
  • Information related to Premium subscription and in-app purchase restoration requests

Automatically collected information

  • Device and app diagnostic data (for stability, crash, and performance analysis)
  • Basic usage analytics (for example, feature usage trends)
  • Website technical logs (such as IP address, browser type, and request timestamps)

Premium subscriptions and in-app purchases

Premium subscription and legacy in-app purchase transactions are processed by the applicable app store, including Apple and Google Play. We do not receive your full payment card details. We may receive limited transaction metadata needed to validate or restore Premium access and previously purchased instruments.

iCloud sync data

If you enable iCloud sync on an Apple device, your app progress and preferences are stored through Apple’s iCloud services associated with your Apple account.

Google Play Games data

Google Play Games features are optional. If you sign in to or otherwise use Google Play Games, Google may process your Google account and gameplay data, such as platform identifiers, achievements, leaderboard entries, and supported saved-game data, under Google’s Privacy Policy. Fretuoso may receive the limited platform identifiers and gameplay state needed to provide these features. We do not receive your Google account password or payment card details.

How We Use Data

We use data to:

  • Operate and secure the Service
  • Provide app functionality, synchronization, Premium restoration, and restoration of previously purchased instruments
  • Respond to support requests
  • Diagnose bugs and improve reliability and usability
  • Comply with legal obligations
  • Prevent abuse, fraud, and security incidents

Where applicable, we process personal data under these bases:

  • Contract performance: to provide app and account-related functionality
  • Legitimate interests: to maintain, secure, and improve the Service
  • Consent: where required by law (for example, optional tracking choices)
  • Legal obligation: to comply with regulatory or legal requirements

Cookies and Similar Technologies

Our websites may use cookies and similar technologies for essential functionality, analytics, and security. You can control cookies via browser settings. Disabling certain cookies may affect some site features.

Advertising and location

Ad-supported versions of Fretuoso use Google AdMob and may use mediation partners such as Meta Audience Network and Liftoff Monetize (Vungle). Depending on your choices and app version, these partners may collect and share IP addresses, device or advertising identifiers, ad interactions, diagnostics, and approximate location inferred from IP addresses to deliver and measure ads, personalize them where permitted, and prevent fraud. Advertising partners may also process data for their own purposes under their privacy policies.

If a version of Fretuoso uses an advertising SDK with device-location collection enabled and you grant the app location permission, Google may also collect approximate device location to target ads. This is separate from estimating location from IP addresses, which does not require device-location permission.

Use the privacy choices shown in the app where available, iOS tracking controls or Android advertising-ID settings, and device location permissions if offered. Limiting personalization does not necessarily stop ads or all advertising data collection.

Google · Google AdMob · Meta · Liftoff

Data Sharing

We may share limited information with service providers that help us operate the Service, such as:

  • App store and game services (Apple App Store, Google Play, Google Play Games, Premium subscriptions, legacy in-app purchases, iCloud)
  • Analytics and diagnostics providers (Google Analytics, Firebase Analytics, Firebase Crashlytics)
  • Infrastructure and hosting providers

International Transfers

Data may be processed in the United States and other countries where our providers operate. Where required, we use reasonable safeguards for cross-border transfers.

Data Retention

We keep data only as long as needed for the purposes described in this policy:

  • Support emails and related metadata: up to 24 months after closure
  • Operational logs and diagnostics: typically 30 to 180 days, unless needed longer for security or legal reasons
  • Premium subscription and legacy in-app purchase records: retained as needed for accounting, tax, and dispute resolution obligations
  • Backup data: retained according to rotating backup schedules and deleted on expiration

We may retain information longer when legally required or necessary to establish, exercise, or defend legal claims.

Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Request portability of certain data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Appeal or file complaints with a regulator

To exercise these rights, contact [email protected]. We may need to verify your identity before fulfilling requests.

California Privacy Notice (CCPA/CPRA)

For California residents, subject to applicable law:

  • You may request to know categories and specific pieces of personal information collected.
  • You may request deletion of personal information, subject to legal exceptions.
  • You may request correction of inaccurate personal information.
  • You may request information about categories of data disclosed for business purposes.
  • You have the right to opt out of sale or sharing where applicable.

Disclosing advertising data as described above may qualify as “sale” or “sharing” under applicable privacy law. See the advertising choices above or contact us to exercise applicable opt-out rights.

To submit a California privacy request, email [email protected] with subject line “California Privacy Request”.

Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required. If you believe a child has provided personal data, contact us and we will investigate and take appropriate action.

Security

We use reasonable administrative, technical, and organizational measures to protect data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Breach Notifications

If we determine that a data incident creates legal notification obligations, we will notify affected users and regulators as required by applicable law.

Our websites or app content may link to third-party sites. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

We may update this policy from time to time. When we make material changes, we will update the “Last updated” date and may provide additional notice when required.

How to Reach Us

For privacy requests, support, or policy questions: