Last updated
February 17, 2026

Privacy Policy

Catloaf Software, Inc. (“Catloaf”, “we”, “us”, or “our”) provides the Fretuoso websites and iOS applications (the “Service”). This Privacy Policy explains what data we collect, why we collect it, how we use it, and your choices.

Scope

This policy applies to:

https://fretuoso.com and https://fretuoso.app
Fretuoso iOS apps and related services
Support communications with Catloaf Software, Inc.

Contact

If you have privacy questions or requests, contact:

Email: [email protected]
Company: Catloaf Software, Inc.
Location: Los Angeles, California, United States

Data We Collect

We collect data in the following categories:

Information you provide

Contact details you send us (for example, email in support requests)
Messages and attachments you provide to support
Information related to purchase restoration requests

Automatically collected information

Device and app diagnostic data (for stability, crash, and performance analysis)
Basic usage analytics (for example, feature usage trends)
Website technical logs (such as IP address, browser type, and request timestamps)

In-app purchase transactions are processed by Apple. We do not receive your full payment card details. We may receive limited transaction metadata needed to validate or restore entitlements.

iCloud sync data

If you enable iCloud sync, your app progress and preferences are stored through Apple’s iCloud services associated with your Apple account.

How We Use Data

We use data to:

Operate and secure the Service
Provide app functionality, synchronization, and purchase restoration
Respond to support requests
Diagnose bugs and improve reliability and usability
Comply with legal obligations
Prevent abuse, fraud, and security incidents

Where applicable, we process personal data under these bases:

Contract performance: to provide app and account-related functionality
Legitimate interests: to maintain, secure, and improve the Service
Consent: where required by law (for example, optional tracking choices)
Legal obligation: to comply with regulatory or legal requirements

Cookies and Similar Technologies

Our websites may use cookies and similar technologies for essential functionality, analytics, and security. You can control cookies via browser settings. Disabling certain cookies may affect some site features.

We do not sell personal data.

We may share limited information with service providers that help us operate the Service, such as:

Apple services (App Store, in-app purchases, iCloud)
Analytics and diagnostics providers
Infrastructure and hosting providers

These providers are authorized to process data only as needed to provide services to us and under appropriate contractual safeguards.

International Transfers

Data may be processed in the United States and other countries where our providers operate. Where required, we use reasonable safeguards for cross-border transfers.

Data Retention

We keep data only as long as needed for the purposes described in this policy:

Support emails and related metadata: up to 24 months after closure
Operational logs and diagnostics: typically 30 to 180 days, unless needed longer for security or legal reasons
Purchase-related records: retained as needed for accounting, tax, and dispute resolution obligations
Backup data: retained according to rotating backup schedules and deleted on expiration

We may retain information longer when legally required or necessary to establish, exercise, or defend legal claims.

Your Privacy Rights

Depending on your location, you may have rights to:

Access your personal data
Request correction of inaccurate data
Request deletion of personal data
Request portability of certain data
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Appeal or file complaints with a regulator

To exercise these rights, contact [email protected]. We may need to verify your identity before fulfilling requests.

California Privacy Notice (CCPA/CPRA)

For California residents, subject to applicable law:

You may request to know categories and specific pieces of personal information collected.
You may request deletion of personal information, subject to legal exceptions.
You may request correction of inaccurate personal information.
You may request information about categories of data disclosed for business purposes.
You have the right to opt out of sale or sharing where applicable.

Catloaf does not sell personal information as those terms are commonly used in CCPA/CPRA.

To submit a California privacy request, email [email protected] with subject line “California Privacy Request”.

Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required. If you believe a child has provided personal data, contact us and we will investigate and take appropriate action.

Security

We use reasonable administrative, technical, and organizational measures to protect data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Breach Notifications

If we determine that a data incident creates legal notification obligations, we will notify affected users and regulators as required by applicable law.

Third-Party Links

Our websites or app content may link to third-party sites. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

We may update this policy from time to time. When we make material changes, we will update the “Last updated” date and may provide additional notice when required.

How to Reach Us

For privacy requests, support, or policy questions: